To Dear Buyer:
>>About Our Store:
1) Our store mainly sell children leather orthopedic shoes including the sandals, spring&autumn shoes,winter fur boots,sport shoes etc, and children orthopedic insoles.
2) Our products are produced by the experienced orthopedic factory,are deliveried to you directly from the factory.
3) The wholeale order and customized design shoes are accepted! Please contact our service center and leave message if you have any request.
>>Before placing order,please notice below words about our products:
1) There maybe 10%difference for the leather colors of shoes from the photo showing and real product. It is normal phenomenon.
2) If you find the real product have a little glue ,dirty position or have a little line on the surface/linning, please can use eraser to wipe the glue dirty and cut the line.They can be handled easily.It is not the defect quality problem， it is the normal phenomenon . As shoes are by handmade, this situation is not able to be avoided .Hope understand!
3) About the sizes, please check our size chart of each product inner page seriously. If having any doubt, please contact our service and ask the suggestions.Due to the wrong choice size from the buyer, seller will not take charge of it.
4) Please read seriously, if you mind , please consider the order in cautious.
>> The maintence method for leather shoes:
1) Please keep leather shoes in the dry environment,advoid wearing in the rain or snow.
2) In case of rain,snow, please use dry cloth to wipe out immediately, and dry on the dry place.
>> About the shipment:
1) After you place order（finish the full payment), products will be sent out in 2 to 5days normally. But when we have the chinese holidays , the delivery date will be late.Hope understand! Our service will leave message to you if it is exceed 5days to send.
2) For the usual shipment way like “Russian Air” , ” Special Line-YW” , Aliexpress Standard Shipping” , the estimated delivery date to your destination address are about 18to 40days normally .They can be tracked, but when parcel meets the festivals or checked in the customs , the tracking information maybe late to show ,some days later.Please wait patiently.
3) When the parcel is in your local post office,please go to take it soon. The post office just keep parcel for one month, if exceed 30days not to take it, your post office will send it back or ruin it. The seller will not responsible for the parcel due to the reason of buyer .Please note!
4) The seller guarantees delivery date is 90days for Brazil, 60days for other countries.If not yet receive parcel in the guarantee dates, please write message to our service to solve.
5) There are other fast shipment way like ” Aliexpress premium shipping ” etc for some countries , the delivery date is about 10 to 15days arrive your destination address. But there is higher shipment cost on it, please note .
>>About the feedback:
1) After receiving the real products, if you satisfy with them,please not forget to leave your positive feedback with 5 stars.
We will very appreciated if attached photos to show the shoes/insoles your kid wear.
2) If you have any problems about our products and other service, please don't open dispute .
Please write message to our service center directly, we will help to solve it.