Before you buy this shoes, please measure you baby feet long. 1 inch =2.54 cm
Choose perfect shoes size for your children, our shoes measure by hand, So There will be 0.3cm error.
Pls measure your kid’s foot length as below. If her/his foot length is 15 cm, you can add 1 cm. That’s to say, choose insole length 16 cm.
And pls consider the growth of babies during the shipping when you choose the size. Thank you!
—(1) Usually, inside length = feet length(heel to toe) + (1~1.5)cm.
—(2) If your foot is fat and wide, Please select a bigger size.
—(3) China Size is usually smaller than EUR/RU size.
—(4) If you don’t know how to select ,tell us child foot length.
No the right size?
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Winter kids shoes Genuine leather toddler snow boots girl warm plush soft shoes kids Ankle Fur Snow Boots boys soft bottom shoes
1.Q:Can i be your distributor or do you do drop shipping?
A:Yes,we offer free shipping and drop shipping to every customers. You can check all of our product from our store
You can specify different address, We will send free shipping to your customer
2.Q:What will i do if protection time is off.
A:We are honest and responsible seller. We regard every customers as GOD. the international shipping is not stable. Sometimes there will be delay during transportation. So please understand our work and in order to protect your money safty,if you find the protection time is off,please ask us to extend more time for you.
3.Q:More than 3 months have passed,but i still not get my goods. What will i do?
A:First please track your goods from official tracking website. If the package is in your local post office,please go to take them by yourself. If the package is lost,please contact us directly for help.
4.Q:What to do if The Shoes damage, deformation, degumming,not right size.
A:First,So sorry for that the shoes did not fit. please contact us directly for assistance,then if it is our mistake,We will ship a new one in your new order or compensate your lose. we will solve all problems as quickly as possible!
5.Q:How to measure my shoes size?
A:Please use a paper around your foot length and open the paper and tell me the length of paper.Then check the following photo ( or look shoes the size chart)
6.Q:I want to return an item. How to do that?
A:You just need to e-mail us first to get the return shipping address . To save you much time, you can send us a photo of the return receipt and we will refund or resend once we receive the photo. Thanks
We provide with all kinds of shipping method,like AliExpress Standard Shipping, ePacket,China Post
Air,DHL,Postnl,FedEx,EMS. If you want to specify the shipping method, Please contact us and we are happy to help you.
The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.
Post Air Mail to South American countries may take longer than 60 days.
Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.
If any question, please feel free to contact us via “Ask seller a question” ,
We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference,
we may not be able to reply your emails immediately.Please allow 1-2 business days for us to response.